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Products and teams · 3 min · Advanced

When a change is too big: route it to a project

Use the mode test to send big changes through governance. Video ready

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Next Estimates: original, actual and accuracy ›

You will be able to

  • Apply the mode test
  • Route a request to a new or existing project
  • See it return at handover

Step by step

  1. Open the request Item › Mode test
    New system, module, site or service, its own funding, cutover or training at scale, or more than six months? Route it.
  2. Route it Mode test › Route to project
    Pick an existing project, or name a new one.
  3. A new project is set up for you Project › Records
    Created in the right programme with a draft project brief holding the request, and this product named as the one that receives it.
  4. The decision is recorded Product › Decisions
    Why the request moved, and who decided.
  5. It comes home Product › Coming from projects
    At handover (G5) the project’s open work returns to the same product.

Try it yourself

Practise as Priya Shah in the demo.
Apply the mode test to EPR-19. Should it be a project?

Open the demo as Priya Shah Password pulse-demo-2026. The demo resets every night.

The examples use a made-up healthcare organisation. DelPulse is not only for healthcare: it can be set up for any industry, with your own names for every portfolio, programme, product and team.

Part of

Product Managers and Product Owners