Across every layer
Assurance that travels with the work
Portfolio of Networks
Optional: oversee many networks
A separate workspace with authority over the networks beneath it. It decides what it sees, sets priorities and a required gate standard; networks cannot opt out. Most customers never need it. A network's National tab
Network
Many organisations, one roadmap
Portfolio
Each organisation decides what to fund
The organisation’s portfolio board: strategic epics of six months or more, ordered by the DelPulse Value Index. They break down into features on each product, and fund both journeys below. When an organisation chooses to, Pulse Cycle planning turns each quarter’s priorities into sprints. Portfolio board Pulse Cycle planning
Programme and Project
Build new capability, gate by gate
Stages and gates, not sprints. At G5 the product accepts the work, decisions and living documents, and the project closes. See a live G5 handover Stage and gate board Plan and control
Product
One per product, in every organisation
Features (strategic) and requests (ad hoc) side by side; change requests go to the supplier. Product board Supplier board Reports Timeline Search work
Team
Deliver and validate every two weeks
Service requests and small changes are planned to each team’s service share guide, tracked over time. An emergency pauses all sprint work. Team board and sprints Emergency route
Service
Keep live services running, every day
Incidents, requests and problems against agreed service levels. A service team works from the queue with no sprints; fixes for problems join demand to value as defects; a major incident raises an emergency. Service desk Get help Service health A service team
Customers, staff and services
Every layer exists to get safe, useful change to them sooner.
Foundations
Shared by every layer