Strategic and ad hoc work, and changing type
Keep strategic and ad hoc work visible, and give every item its real type. Video ready
Watch
You will be able to
- Tell strategic work from ad hoc work
- Change an item’s type after analysis
- Read the board by kind of work
Step by step
- Strategic and ad hoc Product › Work › Boards
Features come from epics: strategic. Requests come through the front door: ad hoc. Each card says which. - Swimlanes by kind of work Board › Swimlanes › Strategic or ad hoc
See strategic, ad hoc, service work and emergencies in their own lanes. - Change the type Item › Change type
An epic that is really a feature, a feature that is a story, a request that is a story or a change request. The key, history, links and requester are kept. - Ad hoc stays ad hoc Item › header
A request changed to a story is still counted as ad hoc work, so the balance of strategic and ad hoc work stays honest.
Try it yourself
Practise as Priya Shah in the demo.
View as Priya Shah. Find the request that became a one-day story on EPR core. What was it first raised as, and who raised it?
Open the demo as Priya Shah Password pulse-demo-2026. The demo resets every night.
The examples use a made-up healthcare organisation. DelPulse is not only for healthcare: it can be set up for any industry, with your own names for every portfolio, programme, product and team.