Requesters
Front-line and operational staff raising requests (free requester seat). 6 modules, about 23 minutes.
Your modules, in order
1Welcome to DelPulseUnderstand what DelPulse does and where your work fits.Video ready2Signing in: single sign-on and forgotten passwordsAlways be able to get into DelPulse, and back in when you forget your password.Video ready3Raising a requestAsk for a change through the one front door.Video ready4Get help: answers, requests and reporting a faultGet help from the support team without knowing how it works behind the scenes.Video ready5Declaring an emergencyStop everything for a data breach, a data leak or a platform crash.Video ready6Communities of practice: join, learn and assess yourselfGrow in your craft with the people who share it, whatever team they work in.Video ready