Change Manager
Runs change enablement for live services: assesses, authorises and schedules changes, chairs the change authority, and approves the go-live change and any emergency change.
Why it matters
Most outages follow a change. One authority for changes to live services protects customers during go-live and after.
- Closest equivalent
- ITIL change authority
- PRINCE2
- Change Authority for live services
- ITIL
- Change enablement: change authority
Draws on
Leads and owns
In the resource library
Ready-to-use resources in the DelPulse workspace (sign in to open them):
- Go-live checklist · Checklists
- Release plan · Templates
- Change Manager self-assessment · Self-assessments
The rest of this page is for subscribers
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- How to run it
- Rules
- In the DelPulse workspace
- If you use Jira or Azure DevOps
- Self-assessment and coaching