Post-implementation review
Closes the go-live change: whether it met its objectives, incidents it caused, and follow-up changes, reviewed before early life support ends.
Why it matters
Reviewing the go-live change closes the loop and stops the same problems recurring on the next project.
- Owner
- Change Manager
- ITIL
- Change enablement: post-implementation review
Draws on
Led or owned by
In the resource library
Ready-to-use resources in the DelPulse workspace (sign in to open them):
- Change Manager self-assessment · Self-assessments
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- How to run it
- Rules
- In the DelPulse workspace
- If you use Jira or Azure DevOps