Early life support plan
Command centre, floorwalkers, escalation routes, reporting and the ELS exit criteria.
Why it matters
Planned support after go-live keeps staff confident and customers safe.
- Owner
- Early Life Support Lead
- ITIL
- Early life support plan
Draws on
Led or owned by
In the resource library
Ready-to-use resources in the DelPulse workspace (sign in to open them):
- Early Life Support Lead self-assessment · Self-assessments
The rest of this page is for subscribers
Subscribe to read the other 4 sections of this page:
- How to run it
- Rules
- In the DelPulse workspace
- If you use Jira or Azure DevOps